When will I receive my
order?
Your order will be scheduled on the same day if placed
before 1 pm. For watersports and tennis table products, please expect delivery within
few days. To follow up with your order please WhatsApp customer care on +96522261860
with your order number ready. We are available 9am -12am seven days a week.
How do I track & check the status of my
orders?
Contact our customer service desk directly via
whatsApp on +96522261860 with your order number ready so we may assist
you.
What if I want to refund or exchange my item
after I receive it?
You have a 30 day window to refund or exchange
from the date you receive your item. Customized items will not be refunded/ returned. To
refund or exchange simply whatsApp customer care with your order number ready on
+96522261860.
See full refund and exchange policy here.
-> https://www.intersport.com.kw/terms-conditions
How can I cancel my
order?
Contact our customer service desk directly via
whatsApp on +96522261860 with your order number ready so we may assist
you.
How much does delivery
cost?
Delivery is free of charge on all orders above 30 KD, Happy shopping!
2KD delivery charge on orders less than 30KD.
Do you have international
Shipping?
How can I get the 10%
discount?
Sign up and shop! At checkout, the 10% discount
will avail on all full price items (excluding the following brands: Fatboy, Jobe,
Hobie, Therabody, Oakley, On-Running, FitBit, JBL, and LOOP).
What payment methods do you
accept?
We accept all major Credit Cards, Knet, Apple Pay,
Tabby & Tamara.
Do you have cash on
delivery?
Yes, we accept cash on delivery.Customized items are
not eligible for Cash on delivery.
Are your products
authentic?
All products sold on our website are 100% authentic. We
receive all our products from official suppliers.
Where can I find my closest
store?
Cash on Delivery - Refunds/Exchanges:
Exchanges can be made in any Intersport store.
Orders through TAP, Tamara, or Tabby:
Exchanges and refunds can be done in any Intersport store on scheduled days - Sunday, Tuesday, and Thursday only.
International Exchanges and Refunds:
Customers must send the order back to Kuwait on their own expenses including custom duty charges.
Couldn’t find an answer to your
question?
Please use the whatsApp button chat on the lower
right hand corner.
Chat available 9:00 am – 12:00 am, 7 days a
week.
You can also email us 24 hours a day at
CustomerService@intersport.com.kw and you'll get a response within 24
hours.